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Summary Description:

We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.

Responsibilities:

Welcome guests to the venue.
Provide accurate wait times and monitor waiting lists.
Manage reservations.
Escort customers to assigned dining or bar areas.
Provide menus and announce the Waiter/Waitress's name.
Greet customers upon their departure.
Coordinate with wait staff about available seating options.
Maintain a clean reception area.
Cater to guests who require extra attention (e.g. children, elderly).
Answer incoming calls and address customers' queries.
Assist wait staff as needed.

Qualifications:

Previous work experience as a Host/Hostess or Waiter/Waitress.
Understanding of restaurant etiquette.
Familiarity with health and safety regulations.
Experience in managing reservations.
Demonstrable customer service skills.
Excellent communication skills (via phone and in-person).
Strong organizational skills with the ability to monitor the entire dining and bar area.
Availability to work in shifts as needed.
Good physical condition to walk and stand during an entire shift.
High school diploma.

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Apply for Host/Hostess at Poblano Grill