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Poblano Grill

Host/Hostess

Oklahoma City, Oklahoma•Part-time
$10 hourly
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About the Job
Summary Description:
  • We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.

Responsibilities:
  • Welcome guests to the venue.
  • Provide accurate wait times and monitor waiting lists.
  • Manage reservations.
  • Escort customers to assigned dining or bar areas.
  • Provide menus and announce the Waiter/Waitress's name.
  • Greet customers upon their departure.
  • Coordinate with wait staff about available seating options.
  • Maintain a clean reception area.
  • Cater to guests who require extra attention (e.g. children, elderly).
  • Answer incoming calls and address customers' queries.
  • Assist wait staff as needed.

Qualifications:
  • Previous work experience as a Host/Hostess or Waiter/Waitress.
  • Understanding of restaurant etiquette.
  • Familiarity with health and safety regulations.
  • Experience in managing reservations.
  • Demonstrable customer service skills.
  • Excellent communication skills (via phone and in-person).
  • Strong organizational skills with the ability to monitor the entire dining and bar area.
  • Availability to work in shifts as needed.
  • Good physical condition to walk and stand during an entire shift.
  • High school diploma.
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